Terms of Sales

1. Object
These general conditions define the rights and obligations of the parties within the framework of the remote reservation of services offered by the Chambres d'Hôtes de la Bucaille establishment on its Site and its Mobile Services.

They govern all the steps necessary for the reservation and the follow-up of the reservation between the contracting parties.

Any reservation therefore implies full and unreserved acceptance on the part of the customer to these conditions.

Any client acknowledges having the capacity to contract, that is to say having the legal majority and not being under guardianship or guardianship.

The names “Chambres d'hôtes de la Bucaille” and “www.chambres-hotes-labucaille.com” refer throughout this text to the site called www.chambres-hotes-labucaille.com and corresponding to the domain name available at www.chambres-hotes-labucaille.com

**** COVID-19 ****
In this period of health crisis, we would like to inform our customers of two specific elements of our General Conditions of Sale:

Flexibility: Please read article 8 of these T & Cs carefully.

Responsibility: Please read article 12 of these T & Cs.


2. Scope
These general conditions of sale apply to all bookings made online, via the Website or the Mobile Services and its partners.

3. Enforceability of the general conditions
In any case, the version of the general conditions of sale opposable to the customer is the one in force at the time of his reservation on the Website or the Mobile Services or with its partners.

4. Reservation
Reservations can be made on the website, by phone, by e-mail or by mail.
The reservation will only be effective if it is guaranteed by the customer. The latter must pay 50% of the amount indicated when booking, then the balance, by check or cash only, on arrival at La Bucaille. Payment for all services will be made directly to the establishment (exceptions made for reservations prepaid at the time of booking).
The establishment reserves the right to refuse any reservation in the event that the credit card number is incorrect or the reservation incomplete.

Reservations regardless of their origin will be payable in euros only.

The property accepts the following credit cards: Visa, Mastercard and American Express, and has a secure reservations system (SSL) that protects and encrypts all sensitive data transmitted at the time of reservation to prevent disclosure to a third party.

When registering the reservation, a deposit corresponding to the amount of one night will be taken from the credit card provided by the customer. Payment of the deposit can also be made by check or bank transfer. Our special offers must be paid in full when booking.

The customer is solely responsible for his choice of services and their suitability for his needs, so that the establishment cannot be held liable in this regard.


5. Payment
The customer must present himself at the establishment with the bank card which enabled him to guarantee the reservation or to make the prepayment.

The establishment may also ask him to present an identity document for the purposes of preventing credit card fraud.

Payment is debited at the establishment during the stay, except in the case of special conditions or rates where the payment is debited when booking (online prepayment on certain rates). This prepayment is called a deposit.

In the case of a non-prepaid online rate, the establishment may ask the customer, upon arrival, for a security deposit or an authorization to debit the credit card, in order to guarantee the payment of the sums corresponding to the services. consumed on site.

Two deposit payment methods are possible:
- either by check payable to the establishment and sent directly to the establishment
- or by credit card.
In this case, the reservation becomes firm and final only upon receipt of the deposit by the establishment, within the allotted time.
Payment of the balance of the stay will be made on site at the establishment.


6. Right of withdrawal
Customers are reminded, in accordance with article L. 121-21-8 12 ° of the Consumer Code, that they do not have the right of withdrawal provided for in article L. 121-21 of the French Consumer Code. Consumption.
The Conditions of Sale of the reserved rate specify the conditions for canceling and / or modifying the reservation.

7. Modification of stay
Any reservation modification must be the subject of a request by email to the establishment or by telephone. The request will not become effective until the establishment has confirmed its acceptance in writing.
In case of modification